Door Care Instructions


* Doors should only be delivered to site immediately prior to fixing. 

* Where doors are to be stored for more than 2 weeks, they must be adequately sealed. 

* Timber reacts to major fluctuations in temperature and moisture. Precautions must be taken to prevent this. 

* The storage area should be well ventilated and not recently plastered. 

* Doors should not be stored against external walls. 

* Moisture content of timber doors should be kept even during storage and installation. 

* Doors must not be stored in any part of a building where screeding, plastering or other wet trades are taking 
place or are yet to take place. All completed wet work must be completely dried out. 

* Extra care should be taken in centrally heated and air-conditioned buildings. 


* Store doors perfectly flat on level supports the full width of the door. 

* One support must be laid across the centre and two others 300mm from each end. 

* Bottom supports should be covered with cardboard and/or padding to prevent marking to the door. 

* We strongly advise that no works be carried out or installers booked prior to the delivery and inspection of your goods. 

* Glass must be unpacked by the customer within 24 hours of delivery. Inspection must take place prior to installation. 

* If trimming doors, equal amounts of material should always be removed from each edge. 

* Avoid the fitting of locks at rail joints. 

* Doors must not be fitted to buildings where screeding, plastering or other wet trades are taking place or are yet 
to take place. All completed wet work must be completely dried out. 

* Low Modulus Neutral curing (LMN) silicone, compatible with edge sealants for double glazed units, must be 
used for double glazed, leaded or encapsulated glass. Voids around glazing must not be filled. 

* Weatherbars are not fitted as standard but are essential for unsheltered installations to comply with guarantee 
conditions. They can be supplied on request.


* Doors which are supplied in their raw (unpainted) state must be sealed, knotted, primed or lacquered immediately after delivery. This sealing must be applied to all six surfaces – front/back face and all four edges. Doors which are supplied primed must be further treated as detailed below. 

* The primer is applied for transit purposes only and is not a final or waterproof coat. 

* To obtain the best finish, any door - either raw or primed - will require normal surface preparation (light sanding/de-nibbing etc.) prior to the application of further coats. Never use wire wool on oak doors. Beading 
mitres which may have dried back can be filled with decorator’s caulk. 

* It is imperative that further coats of high quality finish be applied to manufacturer’s guidelines before the door 
is exposed to the elements and that this coating be maintained for the installed life of the door. This is particularly important in respect of the tops and bottoms of the door stiles where the grain is exposed. Failure to do this will lead to moisture ingress and swelling/warping. 

* Painted doors should receive a minimum of 2 undercoats and 3 gloss coats. 

* Edges of doors and other surfaces which have been cut must be sealed, particularly when exposing the end 
grain. This also applies to apertures caused when letting in hinges, locks, letterplates etc. 

* The door must be coated equally on all faces to allow a balanced movement of moisture. 

* We do not recommend the use of water based paints or polyurethane varnishes. 

* Dark paint colours should be avoided on doors which are subject to direct sunlight. 

Wood is a natural product and minor swelling or shrinking is not a defect but a normal characteristic of the material. This may occur due to variations in climatic and atmospheric conditions such as temperature and humidity. Adherence to the above points will help minimise these effects.